How to Initiate a Return:
1) Contact Us: Reach out to our customer support team within 2 days of receiving your order Via email: zikku.info@gmail.com or whatsapp on : +91 9079126930
2) Schedule Pickup: We will arrange a pickup from your address( Return charge will be there)
3) Return Processing: Once we receive the returned product, our team will inspect it to ensure it meets our return guidelines.
Conditions for Return:
Return Eligibility: Returns are accepted only if the request is made within 2 days from the date of delivery. Unfortunately, we are unable to process return requests made after this period.
Return Process: We offer a convenient return pickup service from your location to our store.
Return Charge: A flat charge of Rs. 85 will be applied for the return pickup service, which will be deducted from your refund amount.
Note
We reserve the right to refuse returns of any merchandise that does not meet the following return conditions at our sole discretion.
The goods should be in the original packaging
The following goods cannot be returned: Brief, Bras,Socks, Breast Pads, Brush,Infant tongue cleaner
The supply of goods is made to your specifications or personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
Refund Process:
We will reimburse you no later than 5 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.