Refund policy

Our Return and Refund Policy was last updated 12 August 2026

Thank you for shopping at Zikku.in

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ZIKKU INDIA PRIVATE LIMITED

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to Zikku.in, accessible from https://Zikku.in

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for canceling an Order is 2 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email: zikku.info@gmail.com

We will reimburse you no later than 5 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Returns : 

Conditions for Return:

• Return Eligibility: Returns are accepted only if the request is made within 2 days from the date of delivery. Unfortunately, we are unable to process return requests made after this period.
• Return Process: We offer a convenient return pickup service from your location to our store.
• Return Charge: A flat charge of Rs. 85 will be applied for the return pickup service, which will be deducted from your refund amount.

How to Initiate a Return:

1. Contact Us: Reach out to our customer support team within 2 days of receiving your order.
2. Schedule Pickup: We will arrange a pickup from your address.
3. Return Processing: Once we receive the returned product, our team will inspect it to ensure it meets our return guidelines.

Note: 

We reserve the right to refuse returns of any merchandise that does not meet the following return conditions at our sole discretion.

• The goods should be in the original packaging
• The following goods cannot be returned: Brief, Bras,Socks, Breast Pads, Brush,Infant tongue cleaner
• The supply of goods is made to your specifications or personalized.
• The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: zikku.info@gmail.com +91-9079126930